Welcome to
Rockwall Heath Counseling

How much will sessions cost? 

Virtual and In-Person sessions are the same fee at Rockwall Heath Counseling: $150 per session. You will not pay more for couples or family counseling. Additional fees for extended sessions may be incurred but this will be determined with you, in your session with your counselor. 

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If you would like to see if our partner Mentaya can help you access your Out of Network (OON) Benefits please use the Benefits Checker to see what your covered may be. 

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What can I expect in my first session?

Your Rockwall Heath counselor or therapist will be prepared for your session and is looking forward to getting to know you either in-person or virtually. During your first session, a therapist will help guide you through current challenges, and offer support by proposing options for relief. You will also have time to ask any questions regarding the therapy process and what to expect.

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Why doesn’t Rockwall Heath Counseling accept insurance yet?

Some of RHC’s select clientele, prefer their sessions to stay private and not be shared with a third party so we offer the above rate as a cash pay rate.  For those that want insured care, we are working on credentialing for our licensed team members. Please check the Benefits checker for now to see if your OON benefits will cover your care. 

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How often and how long will I be in counseling?

You always determine the frequency and duration of your care. However, an experienced therapist will provide you with a plan of care that includes their professional recommendation on both frequency and duration. We perform progress updates periodically so that both the therapist and client can have an open conversation about their progress and future goals.

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How do I get started?

Call our office today to schedule your introductory session! We look forward to learning what your challenges are and custom-tailoring our care to meet your needs. 

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Can I bring my children to my session? 

To ensure a focused and supportive environment for all clients, we kindly request that children who are not nursing be cared for outside of the counseling office during sessions. This policy helps us maintain a calm and productive space for our clients' well-being. We appreciate your understanding and cooperation.  Children may not be left alone in the RHC offices or grounds at any time for any reason. ​

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LICENSED & CERTIFIED COUNSELORS

RHC therapists and family life educators hold to rigorous educational, licensure, and certification standards including continual supplemental training and certification with a combined counseling experience of over 50 years of helping families. 

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REMOTE/ VIRTUAL COUNSELING

Get counseling that works for you, where ever you are. We provided our Rockwall, Heath and Dallas-area counseling clientele with virtual and teletherapy counseling long before Covid. It is an excellent way to continue your sessions in the midst of a busy life. 

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WE ARE A TEAM

Many counseling offices are not truly counseling practices, meaning they house counselors in one place but each counselor rents space to practice in that location. At Heath Counseling, our community members benefit from the fact that we are an active counseling team, working together to bring you the very best counseling services and resources we have to offer our Dallas, Rockwall, Heath, and surrounding area clients. 

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CONSUMER INFORMATION & CLIENT RIGHTS
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Requesting Your Health Care Records

Clients have the right to request copies of their health care records.
To request your records, please submit a written request to our office using one of the following methods:

Email:contact@RockwallHeathCounseling.com

Phone: 972.961.9570

Written request: 6525 Horizon Rd. Suite #130 Rockwall, TX 75087

Requests will be processed in accordance with Texas law. Identity verification may be required before records are released.

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NOTICE TO CLIENTS HB 4224 / Health & Safety Code §181.105/Figure 22 TAC 884.31(b) The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology. Although not every complaint against or dispute with a licensee involves professional misconduct,

the Executive Council will provide you with information about how to file a complaint. Filing a complaint will not affect your access to services.

We comply with all state and federal privacy laws, including HIPAA.

 

To file a complaint with the Texas Behavioral Health Executive Council, please contact the Council using the information below: Texas Behavioral Health Executive Council

333 Guadalupe St., Ste. 3-900 Austin, Texas 78701

Tel. (512) 305-7700

1-800-821-3205

24-hour, toll-free complaint system.

To file a HIPAA Privacy and Security Complaint, please contact the Secretary of Health and Human Services using the information below:

Secretary of Health and Human Services

200 Independence Ave, S.W. Washington, D.C., 20201

Tel. (202) 619-0257 

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Texas Office of the Attorney General – Consumer Protection
Website: https://www.texasattorneygeneral.gov/consumer-protection

Complaint Form: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint​​

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​​ROCKWALL HEATH COUNSELING OFFERS A WIDE RANGE OF SPECIALTIES

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We take pride in providing you with the custom support and tools that meet your individual and relationship needs.

• Anxiety & Depression

• Communication Coaching

• Verbal and Emotional Abuse

• Co-Dependency

• Emotional & Narcissistic Abuse

• Family Life Issues

• Grief & Loss

• Life Change

• & more...

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Take the first step towards your recovery today by calling us at (972) 961-9570.